December 8, 2009
Posted: 02:29 PM ET
Federal product-safety regulators are continuing to look into allegations by a little-known consumer group that one model of the hot-selling Zhu Zhu toy hamster contains excessive levels of a toxic chemical even as the group acknowledged an "error" in how it portrayed the results.
The product's maker, Cepia LLC, said Monday that the toy is completely safe and that the consumer group GoodGuide.com used an "inferior" testing methodology. GoodGuide.com on Monday said the testing methodology it used involved testing the product's surface rather than solubility, the amount of a chemical that dissolves in liquid, as used by federal test standards.
"While we accurately reported the chemical levels in the toys that we measured using our testing method, we should not have compared our results to federal standards. We regret this error," GoodGuide.com said in a prepared statement.
"Zhu Zhu Pets products are tested by our internal teams at the point of production, and reviewed by our independent third party testing agency," said Cepia Chief Executive Russ Hornsby, in a statement Monday. GoodGuide was unavailable to comment.
Retailer Toys "R" Us Inc. said test reports "clearly indicate that the Zhu Zhu Pets product meets all federal safety requirements, as well as safety requirements in other countries."
Filed under: Economy
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